Willow Tree · Customer Care

Terms of Service

The terms that apply when you browse and shop on willowtre.shop.

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Welcome to Willow Tree. By accessing or using our website, you agree to these Terms of Service and our applicable store policies.

Please read these terms carefullyThey apply together with our Shipping, Refund, Warranty and Privacy policies.

1. About Willow Tree

Willow Tree operates an online store offering home and garden products, including handmade and wood-based decorative products and accessories.

2. Product Information

We make reasonable efforts to present product descriptions, photographs, dimensions, and other information accurately. However, handmade products and natural wood may contain variations in color, grain, texture, and appearance.

3. Orders

Placing an order does not necessarily guarantee acceptance. Willow Tree reserves the right to cancel or refuse an order where permitted by applicable law, including in cases involving obvious pricing errors, suspected fraud, or inventory issues.

4. Pricing

Product prices and availability may change without notice.

5. Intellectual Property

Website content, branding, product descriptions, images, graphics, logos, and other materials belonging to Willow Tree may not be copied, reproduced, or used without appropriate authorization.

6. Customer Responsibility

Customers are responsible for providing accurate shipping, billing, contact, and order information.

7. Limitation of Liability

To the extent permitted by applicable law, Willow Tree is not responsible for losses resulting from circumstances beyond our reasonable control, including carrier delays, natural events, or interruptions to third-party services.

8. Applicable Law

These terms are subject to applicable United States laws and the laws applicable to the jurisdiction in which Willow Tree operates, while preserving any mandatory consumer rights that apply to customers.

9. Contact

Willow Tree
5820 Gratiot Rd
Saginaw, MI 48638
United States
Phone: +1 989-355-1176
Email: Willowtree@support.com

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