Track Your Order
Track Your Order
Follow your handmade piece from our workshop to your door.
Home / Track Your Order
When your order has been dispatched, tracking information may be provided by email when available.
Order Placed
You receive an order confirmation.
Processing
1–3 business days of preparation.
Shipped
3–7 business days of transit.
Delivered
4–10 business days in total.
Check your inboxTracking details are emailed once your order has been dispatched, when available.
Where is my order?
For any question about your order status, contact us at Willowtree@support.com or call +1 989-355-1176 with your order number.
You can also view your orders by signing in to your account.
Need an update on your order?
Send us your order number and we will check it for you.
Contact Support →My Account